Terms & Conditions

Privacy Policy of VapeSale365

Last Updated: 2025.04.09

1. Introduction

This Privacy Policy outlines how VapeSale365 (“we,” “us,” or “our”) collects, uses, discloses, and protects your Personal Information when you visit our website [www.vapesale365.com] (the “Site”) or make a purchase from us. By using the Site, you consent to the practices described in this policy.

2. Contact Information

If you have questions about this policy, need more details about our privacy practices, or wish to file a complaint, please contact us:

3. Collection of Personal Information

We collect information about you to provide and improve our services, process orders, and communicate with you. Below is a breakdown of the information we collect and why:

3.1 Device Information

  • Purpose: To ensure the Site loads correctly, analyze usage patterns, and optimize user experience.
  • Source: Collected automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.
  • Data Collected:
    • Web browser version, IP address, time zone, cookie data
    • Pages visited, products viewed, search terms, and interaction metrics

3.2 Order Information

  • Purpose: To fulfill your orders, process payments, arrange shipping, provide order confirmations/invoices, and detect fraud.
  • Source: Provided directly by you when placing an order.
  • Data Collected:
    • Name, billing/shipping address, email, phone number
    • Payment information (credit card details, PayPal info, etc.)

3.3 Customer Support Information

  • Purpose: To assist with inquiries, resolve issues, and improve service quality.
  • Source: Collected when you contact us via email, chat, or phone.
  • Data Collected: Communication history, account details, and issue-related information.

3.4 Minors

The Site is not intended for users under 18 years of age. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with data, contact us immediately to request deletion.

4. Use of Personal Information

We use your data for the following purposes:

  • Service Delivery: Fulfilling orders, processing payments, and providing customer support.
  • Analytics & Optimization: Analyzing usage to improve the Site and products.
  • Communication: Sending order updates, newsletters, and promotional offers (with your consent).
  • Fraud Prevention: Screening orders and transactions for security.

5. Sharing Personal Information

We may share your data with trusted third parties to:

  • Fulfill Services: Work with shipping carriers, payment processors, and marketing partners.
  • Comply with Law: Respond to legal requests (subpoenas, warrants) or protect our rights.
  • Targeted Advertising: Share usage data with advertising partners to display relevant ads (see “Behavioral Advertising” below).

6. Behavioral Advertising

We use your data to deliver personalized ads and marketing content. This includes:

7. Lawful Basis for Processing (EEA Residents)

Under the General Data Protection Regulation (GDPR), we process your data on the following bases:

  • Your consent for marketing and cookie usage.
  • Performance of our contract with you (e.g., order fulfillment).
  • Compliance with legal obligations (e.g., tax, anti-fraud laws).
  • Legitimate interests (e.g., improving services, preventing fraud), where these do not override your rights.

8. Retention of Data

We retain your Personal Information for as long as necessary to fulfill orders, comply with laws, and resolve disputes. You may request deletion of your data by contacting us, except where retention is required by law (e.g., financial records).

9. Your Rights

9.1 GDPR Rights (EEA Residents)

  • Access: Request a copy of your stored data.
  • Correction: Update inaccurate personal information.
  • Erasure: Ask us to delete your data (the “right to be forgotten”).
  • Data Portability: Request a transfer of your data to another provider.
  • Objection: Oppose processing based on legitimate interests or direct marketing.

9.2 CCPA Rights (California Residents)

  • Access: Know what Personal Information we collect, use, and share.
  • Deletion: Request deletion of your data (with exceptions for legal compliance).
  • Opt-Out: Opt out of the sale of your Personal Information (we do not sell data).

To exercise these rights, contact us at [email protected].

10. Cookies and Tracking Technologies

10.1 What Are Cookies?

Cookies are small data files stored on your device to enhance your browsing experience. They remember preferences (e.g., language, login status) and help us analyze traffic.

10.2 Types of Cookies We Use

  • Functional Cookies: Remember your settings (e.g., region, cart items).
  • Performance Cookies: Measure Site usage for optimization (e.g., Google Analytics).
  • Advertising Cookies: Deliver targeted ads based on your activity.
  • Social Media Cookies: Enable sharing on platforms like Facebook or Twitter.

10.3 Managing Cookies

  • Most browsers accept cookies by default, but you can adjust settings to block or delete them via your browser’s preferences (e.g., Chrome, Firefox, Safari).
  • Blocking cookies may affect Site functionality (e.g., cart persistence, ad personalization).
  • For more info, visit www.allaboutcookies.org.

11. Automated Decision-Making

We use limited automated processes (e.g., temporary IP/credit card blacklists for fraud prevention), but these do not produce legally binding decisions. Blacklists are short-lived (hours/days) and reviewed manually.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, services, or practices. Updated versions will be posted on the Site with the “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Complaints

If you are dissatisfied with our privacy practices, contact us first via [email protected]. If unresolved, you may lodge a complaint with your local data protection authority (e.g., the ICO for the UK, CNIL for France).

VapeSale365 is committed to protecting your privacy and adhering to global data protection standards. Thank you for trusting us with your information.

Replace placeholders (e.g., company address, contact details) with your actual information. For legal compliance, consult a data protection expert to review this policy before publication.